Is Kia’s Service Warranty Worth It?

One of the perks of having a new car is that it comes with a warranty from the manufacturer. Through such a policy, the Kia Rio service cost (one for the most popular models from the brand) and those for other models will be reduced significantly.

Also, Kia offers the best warranty in the industry, at least according to most car enthusiasts. But, is the capped price servicing provided by the brand worth it? Read more to find out.

Kia’s Capped Price Warranty

As with other smaller automakers, Kia offers a comprehensive and generous warranty to make up for lack of perceived brand loyalty among its customers. Although they make good cars, they need something to provide buyers with to entice them to purchase their products and build relationships. Just like what Holden and Toyota have with their customers.

So, Kia’s answer is the Capped Price Servicing and a very attractive seven-year, unlimited mileage warranty. To put it in context, almost all brands offer either three or five-year warranties that are capped with a specific mileage.

One of the things that manufacturers impose is still followed by Kia—requiring you to go to an authorised dealer. So, it would help if you looked up the Kia service department hours online before you visit the dealership. See more at Toowong Kia

Benefits of the Warranty

Since the warranty programme started, all models sold are still covered even today. So, with the capped price servicing, you will know exactly how much you’ll pay for service until you consume the seven scheduled appointments at Kia workshops, which you can make through Kia online service booking.

Once you visit their website, you can enter your vehicle identification number (VIN), and you will instantly know how much your next service will be. Also, you’ll only need to do this every 12 months or after 15,000 kms, which is still covered under the 7-year warranty or after 105,000 kms of mileage. Also, the warranty can be transferred to a new owner, which is a boon for its resale value.

Pricewise, Kia’s service pricing is very competitive compared to that of other automakers. On average, the Kia Rio service cost is $348. However, there are some models, like the Carnival, where the service cost is slightly above those from other brands (specifically the Holden Captiva).


The most noteworthy issue against the brand’s warranty is the complaint filed by the Australian Competition and Consumer Commission (ACCC) over the price of the capped price service. The agency was concerned about Kia raising the cost of the service while advertising that the list prices were the only fees that the customers will pay.

Fortunately, Kia complied with the recommendations set by the investigation of the ACCC, and they offered refunds to those who are affected. Also, they guaranteed that the listed capped prices at the date of purchase would be retained.

Even though going to a third-party for repairs will not affect your vehicle’s warranty, this service will surely convince you to visit an authorised service centre whenever the need arises. So, you need to schedule or look up Kia service hours online beforehand.

If you want to know about Kia Rio service cost and other info about your vehicle’s warranty and service, check out